Ball Auto Center Pre-Owned

Contacts

Address:
2501 National City Boulevard, National City, CA 91950
Get directions

Website:
ballauto.com

Phone number:
+1 619-474-6431

Categories:
Establishment   Car repair   Car dealer  

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Reviews about Ball Auto Center Pre-Owned

• Molly Ravenscroft

  Apr, 03 2018
  ★ ★ ★ ★ ★
  I highly recommend Ball Auto! Over the years, I have purchased or leased multiple cars from Ball Auto and my experience has been very positive each time. They have excellent customer service and are trust-worthy, which is so important when buying or leasing a car. I also get my car serviced at Ball Auto because of the high quality of service, competitive pricing, and convenience. I also love that they are a family business and very community-centered.
• Ramon Miranda

  Jan, 25 2018
  ★ ☆ ☆ ☆ ☆
  1 star is still a high rating for a place like this. Management at this place is a joke very rude and unwilling to help after you have already bought your car. Gabriel Ramirez (assistant manager) is the worst car salesman I have ever had if you for some whatever reason find your self here do yourself the favor of using someone else I wish someone had given me that advise very rude and disrespectful. Mr Martinez helped my girlfriend and I buy a car he quoted us 3,000 less then what my final price actually was. He said if I put 4K down my final price out the door would be 15k after putting an additional 3k down my price was still 15k after signing the contract I realized the mistake and went to go approach and talk to him about the issue. In my hand I also have the original agreement in his handwriting of the deal he made with us when I approached him he was very rude and disrespectful and unwilling to admit to his mistake asking me "if I knew how to do math" obviously I do that's why I was there it doesn't take a rocket scientist to figure out when your being robbed. He then proceeded to take me to his boss which I'm guessing runs this poorly managed lot and that was even worse because he wouldn't even acknowledge what I was saying. His counterarguments were "I didn't drag you in here you came to us" and "I should stop complaining because I'm going to make my girlfriend feel bad about the deal and I should be supporting her instead". Who in the world is he to tell me that? These individuals have no integrity or customer service values needed to run a successful business. I acknowledge I signed a contract and it's final all I wanted was an explanation as to what happened to my 3k extra down payment and all I got was a bunch of insults and run arounds. To anyone who reads this I advise you to just go somewhere else I will never be back here and I hope everyone gets to read this and spread the word.

Photos and maps

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